Cancel my Order

Can I cancel my order?

Once your order has been completed, it is prepared for shipping as quickly as possible. Since your order is already in the shipping process, it is unfortunately no longer possible to modify or cancel it. If you wish to receive a different item, we recommend placing a new order.

If you no longer wish to receive your order, we advise you to return it. Here you can find the [steps for returns].

Note: For hygienic reasons, our products cannot be returned if the product’s seal has been broken.